University of Essex IT Status

Planned work affecting Research Repository service

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 02, 2025 - 10:00 BST

Scheduled - Our Research Repository service will be unavailable while we carry out essential maintenance.

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Apr 2, 2025 10:00-14:00 BST

About This Site

Keep up to date with any issues or maintenance work that might be affecting University IT services.

Business applications Operational

HR Organiser Operational

Unit 4 Operational

ESIS Operational

CRM Operational

SharePoint Operational

Tableau Operational

People Manager Operational

File storage Operational

Box Operational

OneDrive Operational

Home Directory (M: Drive) Operational

Shared drives Operational

Internet, network and VPN Operational

Network Operational

Wifi Operational

VPN Operational

Learning tools Operational

FASER Operational

Moodle Operational

Listen Again Operational

Software Hub Operational

Timetables Operational

LEAP Operational

Pocket Essex Operational

Email Operational

Printing Operational

Staff computers Operational

Study spaces Operational

Teams Operational

Telephones Operational

University website Operational

Zoom Operational

Other services Under Maintenance

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 2, 2025

Planned work affecting Salto

Completed - The scheduled maintenance has been completed.
Apr 2, 10:00 BST

Update - This issue is now resolved. Thank you for your patience.

If you have any further issues, please contact the IT Helpdesk.
Apr 2, 09:04 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 07:00 BST

Scheduled - Salto will be unavailable while we carry out essential maintenance.

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Mar 28, 12:26 GMT

Apr 1, 2025

Issue affecting Teams telephony

Resolved - This incident has been resolved.
Apr 1, 11:12 BST

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 17, 19:07 GMT

Identified - The issue has been identified and a fix is being implemented.
Mar 17, 16:23 GMT

Investigating - We're aware of an issue affecting our Teams Telephony preventing telephone calls to and from Teams Telephony users. Our service provider is currently investigating.

Teams to teams calls are not affected.

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Mar 17, 15:02 GMT

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

Issue affecting Parallels Applications

Resolved - This issue is now resolved. Thank you for your patience.

If you have any further issues, please contact the IT Helpdesk.
Mar 21, 09:44 GMT

Update - A partial fix has been implemented and we continue to work with our suppliers to resolve the wider issue.
Mar 20, 16:41 GMT

Investigating - We're aware of an issue affecting Parallels Apps via the Software Hub and are currently investigating.

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.

In the meantime, the workaround is to use the Parallels Client on your device to create a new connection to parallels.essex.ac.uk, sign in with your work credentials and connect to applications via the client.
Mar 20, 11:37 GMT

Mar 20, 2025

Mar 19, 2025

No incidents reported.