Monitoring - The issue affecting our e-mail service has been identified and mitigated. E-mails are now sending and delivering at normal speed. We are continuing to monitor the service closely to ensure stability and performance remain consistent. Thank you for your patience while we resolved this issue.
Nov 03, 2025 - 10:14 GMT
Update - We are continuing to investigate this issue. E-mails are sending, but the service is still running more slowly than usual.
Oct 30, 2025 - 11:39 GMT
Investigating - We're aware of an issue affecting our e-mail service - causing e-mails to be delivered more slowly than usual - and are currently investigating.
Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Oct 29, 2025 - 16:20 GMT
Our SharePoint 2016 service (hosting SQL Server Reports - https://ssrs.essex.ac.uk) may be briefly unavailable while we carry out essential maintenance.
We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete. Posted on
Nov 18, 2025 - 13:12 GMT
Resolved -
This incident has been resolved.
Nov 18, 09:38 GMT
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 17, 10:07 GMT
Update -
We are continuing to work with our vendor to implement a solution
Nov 3, 10:31 GMT
Update -
We are continuing to work with our vendor to implement a solution
Sep 16, 10:41 BST
Identified -
The issue has been identified and a fix is being implemented.
Sep 4, 12:12 BST
Update -
We are continuing to investigate this issue.
Sep 2, 09:31 BST
Investigating -
We're aware of an issue affecting our Global Protect Pre-logon Authentication and are currently investigating. Please note that impact is only degraded under set conditions whilst working remotely
Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Sep 2, 09:30 BST