Monitoring - A fix has been implemented and we are monitoring the results.
Sep 17, 2025 - 15:08 BST
Investigating - We're aware of an issue affecting our Eduroam and are currently investigating.

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.

Sep 17, 2025 - 14:03 BST
Update - We are continuing to work with our vendor to implement a solution
Sep 16, 2025 - 10:41 BST
Identified - The issue has been identified and a fix is being implemented.
Sep 04, 2025 - 12:12 BST
Update - We are continuing to investigate this issue.
Sep 02, 2025 - 09:31 BST
Investigating - We're aware of an issue affecting our Global Protect Pre-logon Authentication and are currently investigating. Please note that impact is only degraded under set conditions whilst working remotely

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.

Sep 02, 2025 - 09:30 BST
Investigating - We're aware of further issues reported this afternoon and are currently investigating.

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.

May 30, 2025 - 17:13 BST
Monitoring - We have made some changes to the service and have put mitigations in place. We are monitoring the situation.
May 30, 2025 - 11:37 BST
Update - These issues are ongoing but being investigated by our web team. Apologies for any inconvenient this may cause.
May 27, 2025 - 09:06 BST
Investigating - We're aware of an issue affecting our University of Essex website, preventing searches from returning results and are currently investigating.

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.

May 14, 2025 - 15:45 BST

About This Site

Keep up to date with any issues or maintenance work that might be affecting University IT services.

Business applications Operational
HR Organiser Operational
Unit 4 Operational
ESIS Operational
CRM Operational
SharePoint Operational
Tableau Operational
People Manager Operational
File storage Operational
Box Operational
OneDrive Operational
Home Directory (M: Drive) Operational
Shared drives Operational
Internet, network and VPN Partial Outage
Network Operational
Wifi Partial Outage
VPN Operational
Learning tools Operational
FASER Operational
Moodle ? Operational
Listen Again Operational
Software Hub Operational
Timetables Operational
LEAP Operational
Pocket Essex Operational
Email Operational
Printing Operational
Staff computers Degraded Performance
Study spaces Operational
Teams Operational
Telephones Operational
University website Degraded Performance
Support Portal ? Operational
Zoom Operational
Other services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned work affecting remote.essex.ac.uk Terminal Server Sep 18, 2025 20:30-21:30 BST

Our remote.essex.ac.uk service will be unavailable while we carry out essential maintenance.

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.

Posted on Sep 17, 2025 - 13:41 BST
Sep 18, 2025

No incidents reported today.

Sep 17, 2025

Unresolved incident: Issue affecting Eduroam.

Sep 16, 2025

Unresolved incident: Issue affecting Global Protect Pre-logon Authentication.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025