University of Essex IT Status

Issue affecting www.essex.ac.uk

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 18, 2026 - 10:52 BST

Investigating - We're aware of an issue affecting our www.essex.ac.uk website and are currently investigating.

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Jun 17, 2026 - 12:25 BST

About This Site

Keep up to date with any issues or maintenance work that might be affecting University IT services.

Business applications Operational

HR Organiser Operational

Unit 4 Operational

ESIS Operational

CRM Operational

SharePoint Operational

Tableau Operational

People Manager Operational

File storage Operational

Box Operational

OneDrive Operational

Home Directory (M: Drive) Operational

Shared drives Operational

Internet, network and VPN Operational

Network Operational

Wifi Operational

VPN Operational

Learning tools Operational

FASER Operational

Moodle Operational

Listen Again Operational

Software Hub Operational

Timetables Operational

LEAP Operational

Pocket Essex Operational

Email Operational

Printing Operational

Staff computers Operational

Study spaces Operational

Teams Operational

Telephones Operational

University website Operational

Support Portal Operational

Zoom Operational

Other services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Issue affecting fixed telephones. Jun `24`, `2026` `20:00`-`21:00` BST

Our telephone service will be unavailable while we carry out essential maintenance.

This will affect:

- all emergency phones
- all wall mounted fixed phones
- all desk phones not manufactured by Yealink

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Posted on Jun 22, 2026 - 17:32 BST

Past Incidents

Jun 23, 2026

No incidents reported today.

Jun 22, 2026

Issue affecting fixed telephones

Completed - The scheduled maintenance has been completed.
Jun 22, 21:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 20:00 BST

Scheduled - Our telephone service will be unavailable while we carry out essential maintenance.

This will affect:

- all emergency phones
- all wall mounted fixed phones
- all desk phones not manufactured by Yealink

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Jun 22, 17:25 BST

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

Unresolved incident: Issue affecting www.essex.ac.uk.

Jun 17, 2026

Planned work affecting Jira Service Management

Completed - The scheduled maintenance has been completed.
Jun 17, 08:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 07:00 BST

Scheduled - Our Jira Service Management support portal (https://servicedesk.essex.ac.uk/) will be unavailable whilst we carry out essential maintenance.

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Jun 16, 14:12 BST

Jun 16, 2026

Planned work affecting Tableau

Completed - The scheduled maintenance has been completed.
Jun 16, 23:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 21:00 BST

Scheduled - Tableau will be unavailable while we carry out essential maintenance.

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Jun 10, 07:38 BST

Issue affecting Outlook AddIn uploads to SharePoint Online (EDRM)

Resolved - This incident has been resolved.
Jun 16, 14:06 BST

Monitoring - A fix has been applied and we are monitoring results. Users should restart their Outlook client to apply the fix (Outlook Desktop: Close and reopen the application / Webmail: Close all browser windows and reopen Outlook Webmail.) Please note that the fix may take a few minutes to reach all users. If it is not immediately available, wait a short while and try again.
Jun 15, 15:00 BST

Investigating - We're aware of an issue affecting our Outlook AddIn for uploading emails and attachments to SharePoint Online and are currently investigating.

Users of Outlook Desktop, Outlook PWA, and Outlook Webmail will be affected when attempting to upload to EDRM services (ESF, PGEAF, UGEAF, and ECF), as the upload destination selector will be unavailable. As a workaround, users should use the standard file upload facility within each EDRM service, which remains unaffected.

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Jun 15, 14:29 BST

Urgent Maintenance Work Affecting SharePoint 2016 Service (hosting SSRS reports) - 16 June 2026

Completed - The scheduled maintenance has been completed.
Jun 16, 13:44 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 10:00 BST

Scheduled - Our SharePoint 2016 service (hosting SQL Server Reports - https://ssrs.essex.ac.uk) may be briefly unavailable while we carry out urgent platform maintenance.

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Jun 2, 10:30 BST

Planned work affecting Jira Service Management

Completed - The scheduled maintenance has been completed.
Jun 16, 13:41 BST

Jun 15, 2026

Issue affecting Colchester SALTO

Resolved - This incident has been resolved.
Jun 15, 11:14 BST

Investigating - We're aware of an issue affecting our SALTO services and are currently investigating.

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Jun 15, 10:43 BST

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

Planned work affecting Software Hub (AppsAnywhere)

Completed - The scheduled maintenance has been completed.
Jun 9, 22:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 21:00 BST

Scheduled - The Software Hub (AppsAnywhere) will be unavailable during this time.
Apologies for the inconvenience this may cause.
Jun 8, 12:36 BST

About This Site

Scheduled Maintenance

Issue affecting fixed telephones. Jun 24, 2026 20:00-21:00 BST

Past Incidents

Issue affecting fixed telephones. Jun `24`, `2026` `20:00`-`21:00` BST