Investigating - We're aware of further issues reported this afternoon and are currently investigating.
Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
May 30, 2025 - 17:13 BST
Monitoring - We have made some changes to the service and have put mitigations in place. We are monitoring the situation.
May 30, 2025 - 11:37 BST
Update - These issues are ongoing but being investigated by our web team. Apologies for any inconvenient this may cause.
May 27, 2025 - 09:06 BST
Investigating - We're aware of an issue affecting our University of Essex website, preventing searches from returning results and are currently investigating.
Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
May 14, 2025 - 15:45 BST
We will be carrying out essential maintenance in our telephone service during which there is a low risk it may be affect desktop telephones only for a brief period.
Teams telephony is not affected.
We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete. Posted on
May 19, 2025 - 11:27 BST
Resolved -
This issue is now resolved. Thank you for your patience.
If you have any further issues, please contact the IT Helpdesk.
Jun 6, 10:29 BST
Monitoring -
Following the outage experienced by MathWorks, most of their services are now back online. We have therefore re-enabled access to the site. We are still monitoring the service and will provide further updates in due course.
Jun 2, 10:36 BST
Investigating -
We're aware of an issue affecting MatLab and are currently investigating.
Following an outage experienced by MathWorks, most of their services are now back online. We will therefore be re-enabling access to their site within the next few hours.
We will provide a further update once logins have been restored.
Jun 2, 10:04 BST
Jun 5, 2025
No incidents reported.
Jun 4, 2025
No incidents reported.
Jun 3, 2025
No incidents reported.
Jun 2, 2025
Jun 1, 2025
No incidents reported.
May 31, 2025
No incidents reported.
May 30, 2025
Unresolved incident: Issue affecting the University of Essex Website.
Resolved -
This issue is now resolved. Thank you for your patience.
If you have any further issues, please contact the IT Helpdesk.
May 27, 07:30 BST
Update -
We have been informed that a visit by engineer from the provider is required and is being arranged.
May 22, 14:37 BST
Update -
We are continuing to investigate this issue.
May 22, 14:35 BST
Update -
The provider has confirmed they are aware of the issue and trying to identify the cause.
At this time we have no information relating when the service may be fixed.
May 22, 12:35 BST
Investigating -
We're aware of an issue affecting our connection to external commercial and external wifi services. The service appears to be disconnected and we are in contact with the provider for more information.
Affected users will be anyone using: Tapestry in Day Nursery SU Essex Food (sq4) CC Guest IOT service Sports Centre commercial gym equipment
We are sorry for any inconvenience this may be causing you and will post another update as soon as we know more.
May 22, 09:57 BST