Investigating - We're experiencing performance issue with iTrent, People Manager and Essex Hours
Our teams are working to identify the cause and resolve the issues being experienced as soon as practically possible.
We're sorry for the disruption.
Dec 09, 2025 - 16:55 GMT
Our teams are working to identify the cause and resolve the issues being experienced as soon as practically possible.
We're sorry for the disruption.
Dec 09, 2025 - 16:55 GMT
Update - We are continuing to investigate this issue and are working with our suppliers to identify a cause.
Nov 28, 2025 - 10:15 GMT
Nov 28, 2025 - 10:15 GMT
Investigating - We're experiencing performance issue with Listen Again and Panopto.
Our teams are working to restore normal performance and we'll post another update as soon as we know more.
We're sorry for the disruption.
Nov 24, 2025 - 14:15 GMT
Our teams are working to restore normal performance and we'll post another update as soon as we know more.
We're sorry for the disruption.
Nov 24, 2025 - 14:15 GMT
Update - Most critical services have returned to standard operation, there may be minor disruption to secondary services
Nov 21, 2025 - 14:35 GMT
Nov 21, 2025 - 14:35 GMT
Update - We are continuing to work on a fix for this issue.
Nov 21, 2025 - 14:33 GMT
Nov 21, 2025 - 14:33 GMT
Update - We are continuing to work on a fix for this issue.
Nov 20, 2025 - 12:51 GMT
Nov 20, 2025 - 12:51 GMT
Identified - The issue has been identified and a fix is being implemented.
Nov 20, 2025 - 12:28 GMT
Nov 20, 2025 - 12:28 GMT
Investigating - We're aware of an issue affecting our Issue affecting Loughton(unit 4) network services and are currently investigating.
Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Nov 20, 2025 - 10:55 GMT
Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Nov 20, 2025 - 10:55 GMT
Monitoring - The issue affecting our e-mail service has been identified and mitigated. E-mails are now sending and delivering at normal speed. We are continuing to monitor the service closely to ensure stability and performance remain consistent.
Thank you for your patience while we resolved this issue.
Nov 03, 2025 - 10:14 GMT
Thank you for your patience while we resolved this issue.
Nov 03, 2025 - 10:14 GMT
Update - We are continuing to investigate this issue. E-mails are sending, but the service is still running more slowly than usual.
Oct 30, 2025 - 11:39 GMT
Oct 30, 2025 - 11:39 GMT
Investigating - We're aware of an issue affecting our e-mail service - causing e-mails to be delivered more slowly than usual - and are currently investigating.
Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Oct 29, 2025 - 16:20 GMT
Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Oct 29, 2025 - 16:20 GMT
About This Site
Keep up to date with any issues or maintenance work that might be affecting University IT services.
Business applications
Degraded Performance
HR Organiser
Operational
Unit 4
Operational
ESIS
Operational
CRM
Operational
SharePoint
Operational
Tableau
Operational
People Manager
Degraded Performance
File storage
Operational
Box
Operational
OneDrive
Operational
Home Directory (M: Drive)
Operational
Shared drives
Operational
Internet, network and VPN
Degraded Performance
Network
Degraded Performance
Wifi
Operational
VPN
Operational
Learning tools
Degraded Performance
FASER
Operational
Moodle
Operational
Listen Again
Degraded Performance
Software Hub
Operational
Timetables
Operational
LEAP
Operational
Pocket Essex
Operational
Email
Degraded Performance
Printing
Operational
Staff computers
Operational
Study spaces
Operational
Teams
Operational
Telephones
Operational
University website
Operational
Support Portal
Operational
Zoom
Operational
Other services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance