Monitoring - Microsoft 365 is reporting a significant service degradation which is impacting SharePoint Online (SPO) and the EDRM websites reliant on SPO data. Users may experience delayed or failed file opening, stale content, and authentication issues. We are monitoring the situation awaiting updates from Microsoft.
Sep 02, 2026 - 16:05 BST
Sep 02, 2026 - 16:05 BST
About This Site
Keep up to date with any issues or maintenance work that might be affecting University IT services.
Business applications
Degraded Performance
HR Organiser
Operational
Unit 4
Operational
ESIS
Operational
CRM
Operational
SharePoint
Degraded Performance
Tableau
Operational
People Manager
Operational
File storage
Operational
Box
Operational
OneDrive
Operational
Home Directory (M: Drive)
Operational
Shared drives
Operational
Internet, network and VPN
Operational
Network
Operational
Wifi
Operational
VPN
Operational
Learning tools
Operational
FASER
Operational
Moodle
Operational
Listen Again
Operational
Software Hub
Operational
Timetables
Operational
LEAP
Operational
Pocket Essex
Operational
Email
Operational
Printing
Operational
Staff computers
Operational
Study spaces
Operational
Teams
Operational
Telephones
Operational
University website
Operational
Support Portal
Operational
Zoom
Operational
Other services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned work affecting iTrent, People Manager and HR Organiser Sep 7, 2026 09:30-16:30 BST
The following services will be unavailable while we carry out an essential system upgrade:
- iTrent
- HR Organiser
- People Manager
- Web Recruitment
- External Examiner Nomination Portal
We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Posted on Aug 28, 2026 - 12:04 BST
- iTrent
- HR Organiser
- People Manager
- Web Recruitment
- External Examiner Nomination Portal
We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Posted on Aug 28, 2026 - 12:04 BST
Planned work affecting LEAP Sep 8, 2026 10:00-16:00 BST
LEAP will be unavailable while we carry out essential maintenance. Please do not log in during this time.
We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Posted on Aug 28, 2026 - 12:07 BST
We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Posted on Aug 28, 2026 - 12:07 BST
Planned work affecting SharePoint 2016 service (hosting SSRS reports) - 08 September 2026 Sep 8, 2026 11:00-16:00 BST
Our SharePoint 2016 SSRS Service (https://ssrs.essex.ac.uk - hosting sites and reports) is expected to be unavailable while we carry out essential maintenance.
We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Users should note that SharePoint on M365 will be unaffected by this maintenance.
Posted on Sep 01, 2026 - 10:53 BST
We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Users should note that SharePoint on M365 will be unaffected by this maintenance.
Posted on Sep 01, 2026 - 10:53 BST
Planned work affecting Listen Again and Panopto Sep 14, 2026 07:50 - Sep 16, 2026 20:00 BST
Listen Again (https://listenagain.essex.ac.uk/) and Panopto (https://panopto.essex.ac.uk/) may have periods of unavailability in the week commencing 14 September 2026, whilst we carry out annual maintenance.
Posted on Aug 27, 2026 - 09:12 BST
Posted on Aug 27, 2026 - 09:12 BST
Upgrading telephone system for fixed NEC phones Oct 13, 2026 08:00-09:00 BST
We will be migrating the provisioning service for NEC fixed phones to a new server.
We will provide progress updates including if a reboot of NEC fixed phones is required.
All other models of telephone and Teams users are NOT affected.
Posted on Aug 17, 2026 - 15:45 BST
We will provide progress updates including if a reboot of NEC fixed phones is required.
All other models of telephone and Teams users are NOT affected.
Posted on Aug 17, 2026 - 15:45 BST