Planned work affecting MIS-live
Update - We are continuing to investigate this issue.
Mar 05, 2026 - 13:47 GMT
Investigating - MIS-LIVE will be unavailable for a couple of minutes between 18.00-18.30 today 05/03/2026 while we carry out an essential restart on the services.

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Mar 05, 2026 - 13:46 GMT
Listen Again/Panopto is running slower than usual
Update - We are planning to apply a potential fix on the 28th January. Please see https://itstatus.essex.ac.uk/incidents/6trly7vck527 for more information.
Jan 20, 2026 - 10:04 GMT
Identified - We are continuing to work with suppliers and hope to have a fix implemented in the new year.
Dec 17, 2025 - 14:56 GMT
Update - We are continuing to investigate this issue and are working with our suppliers to identify a cause.
Nov 28, 2025 - 10:15 GMT
Investigating - We're experiencing performance issue with Listen Again and Panopto.

Our teams are working to restore normal performance and we'll post another update as soon as we know more.

We're sorry for the disruption.
Nov 24, 2025 - 14:15 GMT
iTrent - People Manager - Essex Hours Running Slower Than Usual
Update - We are continuing to investigate the recent performance degradation affecting iTrent, People Manager, and Essex Hours. While some users have reported an improvement, this is not yet the case for all users.

We apologise for the ongoing inconvenience and assure you that we are working to resolve the issue as quickly as practicably possible. Thank you for your continued patience.
Dec 17, 2025 - 13:55 GMT
Investigating - We're experiencing performance issue with iTrent, People Manager and Essex Hours

Our teams are working to identify the cause and resolve the issues being experienced as soon as practically possible.

We're sorry for the disruption.
Dec 09, 2025 - 16:55 GMT

About This Site

Keep up to date with any issues or maintenance work that might be affecting University IT services.

Business applications Operational
HR Organiser Operational
Unit 4 Operational
ESIS Operational
CRM Operational
SharePoint Operational
Tableau Operational
People Manager Operational
File storage Operational
Box Operational
OneDrive Operational
Home Directory (M: Drive) Operational
Shared drives Operational
Internet, network and VPN Operational
Network Operational
Wifi Operational
VPN Operational
Learning tools Operational
FASER Operational
Moodle Operational
Listen Again Operational
Software Hub Operational
Timetables Operational
LEAP Operational
Pocket Essex Operational
Email Operational
Printing Operational
Staff computers Operational
Study spaces Operational
Teams Operational
Telephones Operational
University website Operational
Support Portal Operational
Zoom Operational
Other services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 19, 2026

No incidents reported today.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026
iTrent - People Manager - Essex Hours - HR organiser URL issue
Resolved - This incident has now been resolved.
Mar 11, 13:12 GMT
Identified - We have now identified that following the upgrade to HR Organiser yesterday, the following url will no longer be accessible. Going forward you will need to use https://hrorganiser.essex.ac.uk/ . Before attempting to connect to this new address, please ensure that you clear your cache, following these instructions https://support.google.com/google-ads/answer/32050?hl=en-GB&co=GENIE.Platform%3DDesktop
Mar 10, 13:39 GMT
Investigating - Following the upgrade to iTrent/People Manager/Essex Hours/HR Organiser, we are aware that the HR Organiser URL, that some users have saved in their favourites, does not currently work. We are currently investigating this and will advise in due course, however in the meantime you can access HR Organiser using the URL published on the universities web pages - https://hrorganiser.essex.ac.uk/tlive_lss/

We are sorry for any inconvenience caused and hope to resolve the issue as soon as possible.
Mar 10, 11:30 GMT
Mar 10, 2026
Planned work affecting SharePoint 2016 service (hosting SSRS reports) - 10 March 2026
Completed - The scheduled maintenance has been completed.
Mar 10, 14:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 10:00 GMT
Scheduled - Our SharePoint 2016 service (hosting SQL Server Reports - https://ssrs.essex.ac.uk) may be briefly unavailable while we carry out essential maintenance.

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Feb 23, 17:06 GMT
Mar 9, 2026
Planned work affecting iTrent, People Manager and HR Organiser
Completed - The scheduled maintenance has been completed.
Mar 9, 16:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:00 GMT
Scheduled - The following services will be unavailable while we carry out essential maintenance:

- iTrent
- People Manager
- HR Organiser
- Web Recruitment
- External Examiner Nomination Portal

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Feb 27, 16:24 GMT
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

Unresolved incident: Planned work affecting MIS-live.

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