Issue affecting the University of Essex Website
Investigating - We're aware of further issues reported this afternoon and are currently investigating.

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
May 30, 2025 - 17:13 BST
Monitoring - We have made some changes to the service and have put mitigations in place. We are monitoring the situation.
May 30, 2025 - 11:37 BST
Update - These issues are ongoing but being investigated by our web team. Apologies for any inconvenient this may cause.
May 27, 2025 - 09:06 BST
Investigating - We're aware of an issue affecting our University of Essex website, preventing searches from returning results and are currently investigating.

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
May 14, 2025 - 15:45 BST

About This Site

Keep up to date with any issues or maintenance work that might be affecting University IT services.

Business applications Operational
HR Organiser Operational
Unit 4 Operational
ESIS Operational
CRM Operational
SharePoint Operational
Tableau Operational
People Manager Operational
File storage Operational
Box Operational
OneDrive Operational
Home Directory (M: Drive) Operational
Shared drives Operational
Internet, network and VPN Operational
Network Operational
Wifi Operational
VPN Operational
Learning tools Operational
FASER Operational
Moodle ? Operational
Listen Again Operational
Software Hub Operational
Timetables Operational
LEAP Operational
Pocket Essex Operational
Email Operational
Printing Operational
Staff computers Operational
Study spaces Operational
Teams Operational
Telephones Operational
University website Degraded Performance
Support Portal ? Operational
Zoom Operational
Other services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned work affecting AppsAnywhere (Software Hub) Jul 3, 2025 18:00-19:30 BST

Our AppsAnywhere service may be unavailable while we carry out essential maintenance.

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Posted on Jul 01, 2025 - 12:15 BST
Jul 3, 2025

No incidents reported today.

Jul 2, 2025

No incidents reported.

Jul 1, 2025
Issue affecting Teams telephony
Resolved - This incident has been resolved.
Jul 1, 10:36 BST
Update - We are continuing to monitor for any further issues.
Jun 30, 16:31 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 14:37 BST
Investigating - We're aware of an issue affecting our Teams telephony, which has been reported to our system provider.

The problem is causing approximately 50% of outbound call attempts to fail.

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Jun 30, 10:24 BST
Jun 30, 2025
Issue affecting External network connectivity
Resolved - This incident has been resolved.
Jun 30, 14:37 BST
Update - We are continuing to monitor for any further issues.
Jun 25, 09:26 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 25, 09:26 BST
Update - We are continuing to investigate this issue.
Jun 25, 09:03 BST
Investigating - We're aware of an issue affecting our external network access and are currently investigating.

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Jun 25, 09:00 BST
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025
Planned work affecting SharePoint 2016 service (hosting SSRS reports)
Completed - The scheduled maintenance has been completed.
Jun 25, 13:38 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 09:30 BST
Scheduled - Our SharePoint 2016 service (hosting SQL Server Reports - https://ssrs.essex.ac.uk) may be briefly unavailable while we carry out essential maintenance.

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Jun 17, 13:44 BST
Jun 24, 2025
Planned work affecting Teams Telephony
Completed - The scheduled maintenance has been completed.
Jun 24, 22:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 22:00 BST
Scheduled - Our Teams telephony may be temporarily at risk while we carry out essential maintenance.

There is not expected to be any disruption, unless something unforeseen occurs.

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Jun 23, 10:23 BST
Planned work affecting External network connectivity
Completed - The scheduled maintenance has been completed.
Jun 24, 19:48 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 19:00 BST
Scheduled - Our External Network connectivity will be unavailable while we carry out essential maintenance.

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Jun 23, 11:21 BST
Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

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