All Systems Operational

About This Site

Keep up to date with any issues or maintenance work that might be affecting University IT services.

Business applications Operational
HR Organiser Operational
Unit 4 Operational
ESIS Operational
CRM Operational
SharePoint Operational
Tableau Operational
People Manager Operational
File storage Operational
Box Operational
OneDrive Operational
Home Directory (M: Drive) Operational
Shared drives Operational
Internet, network and VPN Operational
Network Operational
Wifi Operational
VPN Operational
Learning tools Operational
FASER Operational
Moodle Operational
Listen Again Operational
Software Hub Operational
Timetables Operational
LEAP Operational
Pocket Essex Operational
Email Operational
Printing Operational
Staff computers Operational
Study spaces Operational
Teams Operational
Telephones Operational
University website Operational
Support Portal Operational
Zoom Operational
Other services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned work affecting LEAP Jul 9, 2026 09:30-17:00 BST

LEAP will be unavailable while we carry out essential maintenance. Please refrain from logging in during this time.

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Posted on Jul 03, 2026 - 15:28 BST
Jul 8, 2026
Issue affecting www.essex.ac.uk
Resolved - This incident has been resolved.
Jul 8, 13:35 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 18, 10:52 BST
Investigating - We're aware of an issue affecting our www.essex.ac.uk website and are currently investigating.

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Jun 17, 12:25 BST
Issue affecting Guest Wifi Services
Resolved - This incident has been resolved.
Jul 8, 13:35 BST
Investigating - We're aware of an issue affecting our Guest Wifi and are currently investigating.

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Jul 8, 12:44 BST
Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026
Issue affecting Jira's Support Portal
Resolved - This issue is now resolved. Thank you for your patience.

If you have any further issues, please contact the IT Helpdesk.
Jun 30, 11:59 BST
Monitoring - We have fixed the issue and we are monitoring the situation.
Jun 30, 10:16 BST
Investigating - We're aware of an issue affecting our Support Portal (servicedesk.essex.ac.uk) and are currently investigating.

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Jun 30, 09:05 BST
Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026
Issue affecting fixed telephones.
Completed - The scheduled maintenance has been completed.
Jun 24, 21:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 20:00 BST
Scheduled - Our telephone service will be unavailable while we carry out essential maintenance.

This will affect:

- all emergency phones
- all wall mounted fixed phones
- all desk phones not manufactured by Yealink

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Jun 22, 17:32 BST
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