Update - We are continuing to investigate this issue.
Mar 05, 2026 - 13:47 GMT
Investigating - MIS-LIVE will be unavailable for a couple of minutes between 18.00-18.30 today 05/03/2026 while we carry out an essential restart on the services.

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.

Mar 05, 2026 - 13:46 GMT
Update - We are planning to apply a potential fix on the 28th January. Please see https://itstatus.essex.ac.uk/incidents/6trly7vck527 for more information.
Jan 20, 2026 - 10:04 GMT
Identified - We are continuing to work with suppliers and hope to have a fix implemented in the new year.
Dec 17, 2025 - 14:56 GMT
Update - We are continuing to investigate this issue and are working with our suppliers to identify a cause.
Nov 28, 2025 - 10:15 GMT
Investigating - We're experiencing performance issue with Listen Again and Panopto.

Our teams are working to restore normal performance and we'll post another update as soon as we know more.

We're sorry for the disruption.

Nov 24, 2025 - 14:15 GMT
Update - We are continuing to investigate the recent performance degradation affecting iTrent, People Manager, and Essex Hours. While some users have reported an improvement, this is not yet the case for all users.

We apologise for the ongoing inconvenience and assure you that we are working to resolve the issue as quickly as practicably possible. Thank you for your continued patience.

Dec 17, 2025 - 13:55 GMT
Investigating - We're experiencing performance issue with iTrent, People Manager and Essex Hours

Our teams are working to identify the cause and resolve the issues being experienced as soon as practically possible.

We're sorry for the disruption.

Dec 09, 2025 - 16:55 GMT

About This Site

Keep up to date with any issues or maintenance work that might be affecting University IT services.

Business applications Operational
HR Organiser Operational
Unit 4 Operational
ESIS Operational
CRM Operational
SharePoint Operational
Tableau Operational
People Manager Operational
File storage Operational
Box Operational
OneDrive Operational
Home Directory (M: Drive) Operational
Shared drives Operational
Internet, network and VPN Operational
Network Operational
Wifi Operational
VPN Operational
Learning tools Operational
FASER Operational
Moodle Operational
Listen Again Operational
Software Hub Operational
Timetables Operational
LEAP Operational
Pocket Essex Operational
Email Operational
Printing Operational
Staff computers Operational
Study spaces Operational
Teams Operational
Telephones Operational
University website Operational
Support Portal Operational
Zoom Operational
Other services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 28, 2026

No incidents reported today.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026
Resolved - This issue is now resolved. Thank you for your patience.

If you have any further issues, please contact the IT Helpdesk.

Mar 20, 12:07 GMT
Monitoring - We're aware of an issue affecting our FASER and are currently investigating.

The issue started around 10 AM and may have prevented students from uplaoding files as they where getting stuck at 100% when being uplaoded. We identifed and implemted a fix around 11:12 am and will continue to monitor the situation.

We aplogies for any inconvenience this may be causing you.

Mar 20, 11:22 GMT
Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.