Update - We are planning to apply a potential fix on the 28th January. Please see https://itstatus.essex.ac.uk/incidents/6trly7vck527 for more information.
Jan 20, 2026 - 10:04 GMT
Jan 20, 2026 - 10:04 GMT
Identified - We are continuing to work with suppliers and hope to have a fix implemented in the new year.
Dec 17, 2025 - 14:56 GMT
Dec 17, 2025 - 14:56 GMT
Update - We are continuing to investigate this issue and are working with our suppliers to identify a cause.
Nov 28, 2025 - 10:15 GMT
Nov 28, 2025 - 10:15 GMT
Investigating - We're experiencing performance issue with Listen Again and Panopto.
Our teams are working to restore normal performance and we'll post another update as soon as we know more.
We're sorry for the disruption.
Nov 24, 2025 - 14:15 GMT
Our teams are working to restore normal performance and we'll post another update as soon as we know more.
We're sorry for the disruption.
Nov 24, 2025 - 14:15 GMT
Update - We are continuing to investigate the recent performance degradation affecting iTrent, People Manager, and Essex Hours. While some users have reported an improvement, this is not yet the case for all users.
We apologise for the ongoing inconvenience and assure you that we are working to resolve the issue as quickly as practicably possible. Thank you for your continued patience.
Dec 17, 2025 - 13:55 GMT
We apologise for the ongoing inconvenience and assure you that we are working to resolve the issue as quickly as practicably possible. Thank you for your continued patience.
Dec 17, 2025 - 13:55 GMT
Investigating - We're experiencing performance issue with iTrent, People Manager and Essex Hours
Our teams are working to identify the cause and resolve the issues being experienced as soon as practically possible.
We're sorry for the disruption.
Dec 09, 2025 - 16:55 GMT
Our teams are working to identify the cause and resolve the issues being experienced as soon as practically possible.
We're sorry for the disruption.
Dec 09, 2025 - 16:55 GMT
About This Site
Keep up to date with any issues or maintenance work that might be affecting University IT services.
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Degraded Performance
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Unit 4
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ESIS
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SharePoint
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Tableau
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Degraded Performance
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Degraded Performance
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Planned work affecting SharePoint 2016 service (hosting SSRS reports) - 10 March 2026 Mar 10, 2026 10:00-14:30 GMT
Our SharePoint 2016 service (hosting SQL Server Reports - https://ssrs.essex.ac.uk) may be briefly unavailable while we carry out essential maintenance.
We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Posted on Feb 23, 2026 - 17:06 GMT
We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Posted on Feb 23, 2026 - 17:06 GMT