Issues with Microsoft Services
Update - We are continuing to work on a fix for this issue.
Nov 13, 2026 - 11:18 GMT
Update - please visit https://status.cloud.microsoft/ for a real time update
Nov 13, 2026 - 07:50 GMT
Identified - The issue has been identified as a global outage on the Microsoft Cloud platform, we are currently awaiting resolution from the supplier
Nov 13, 2026 - 07:10 GMT
Investigating - Due to a global incident we are experiencing issues with cloud services on Microsoft's platform.
Nov 13, 2026 - 07:09 GMT

About This Site

Keep up to date with any issues or maintenance work that might be affecting University IT services.

Business applications Partial Outage
HR Organiser Operational
Unit 4 Operational
ESIS Operational
CRM Operational
SharePoint Partial Outage
Tableau Operational
People Manager Operational
File storage Partial Outage
Box Operational
OneDrive Partial Outage
Home Directory (M: Drive) Operational
Shared drives Operational
Internet, network and VPN Operational
Network Operational
Wifi Operational
VPN Operational
Learning tools Operational
FASER Operational
Moodle Operational
Listen Again Operational
Software Hub Operational
Timetables Operational
LEAP Operational
Pocket Essex Operational
Email Partial Outage
Printing Operational
Staff computers Operational
Study spaces Operational
Teams Partial Outage
Telephones Partial Outage
University website Operational
Support Portal Operational
Zoom Operational
Other services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

WebAuth Server Upgrade Nov 17, 2026 07:30-08:00 GMT

The WebAuth service will be unavailable for a couple of minutes during the scheduled maintenance period on 17th November 2026 between 0730 and 0800. During this time, any web service making calls to this service might fail. Typically, the error message should indicate to the end user that this is a temporary error and to try again later.
Apologies for any inconvenience this may cause.
Posted on Nov 10, 2026 - 13:40 GMT

Nov 13, 2026

Issue with local network services
Resolved - This incident has been resolved.
Nov 13, 11:02 GMT
Investigating - We are currently investigating this issue.
Nov 13, 09:35 GMT

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Planned work affecting Jira Service Management
Completed - The scheduled maintenance has been completed.
Nov 3, 19:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 17:30 GMT
Scheduled - Our Jira Service Management service and support portal will be unavailable while we carry out essential maintenance.

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Nov 3, 10:43 GMT

Nov 2, 2026

Planned work affecting sernt2 file server
Completed - The scheduled maintenance has been completed.
Nov 2, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 05:00 GMT
Scheduled - Our sernt2 file server service will be unavailable while we carry out essential maintenance.

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Oct 30, 14:27 GMT

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

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