All Systems Operational

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Keep up to date with any issues or maintenance work that might be affecting University IT services.

Business applications Operational
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Unit 4 Operational
ESIS Operational
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SharePoint Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Emergency Maintenance Work Affecting SharePoint 2016 Service (hosting SSRS reports) - 23 April 2026 Apr 23, 2026 11:00-15:30 BST

Our SharePoint 2016 service (hosting SQL Server Reports - https://ssrs.essex.ac.uk) may be briefly unavailable while we carry out emergency maintenance.

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Posted on Apr 16, 2026 - 10:07 BST
Apr 21, 2026

No incidents reported today.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026
Issue affecting Mobile Print Service
Resolved - This issue is now resolved. Thank you for your patience.

If you have any further issues, please contact the IT Helpdesk.
Apr 14, 08:06 BST
Monitoring - We have fixed the issue and we are monitoring the situation.
Apr 13, 18:14 BST
Investigating - We're aware of an issue affecting our Mobile Print Service and are currently investigating.

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Apr 13, 14:13 BST
Apr 13, 2026
Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026
Planned work affecting remote.essex.ac.uk Terminal Server
Completed - The scheduled maintenance has been completed.
Apr 8, 08:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 07:30 BST
Scheduled - Our remote.essex.ac.uk service will be unavailable while we carry out essential maintenance.

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Apr 7, 11:48 BST
Apr 7, 2026
GlobalProtect Version Update
Resolved - The GlobalProtect update is now completed.

If you have any further issues, please contact the IT Helpdesk.
Apr 7, 09:00 BST
Monitoring - Please be aware that if you are using an older version of the GlobalProtect client on your personal device and are unable to connect, you will need to update the client. You can download the latest version and follow the guidance provided at the link below:

https://www.essex.ac.uk/staff/it-services/remote
Apr 2, 15:37 BST
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