All Systems Operational

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Keep up to date with any issues or maintenance work that might be affecting University IT services.

Business applications Operational
HR Organiser Operational
Unit 4 Operational
ESIS Operational
CRM Operational
SharePoint Operational
Tableau Operational
People Manager Operational
File storage Operational
Box Operational
OneDrive Operational
Home Directory (M: Drive) Operational
Shared drives Operational
Internet, network and VPN Operational
Network Operational
Wifi Operational
VPN Operational
Learning tools Operational
FASER Operational
Moodle ? Operational
Listen Again Operational
Software Hub Operational
Timetables Operational
LEAP Operational
Pocket Essex Operational
Email Operational
Printing Operational
Staff computers Operational
Study spaces Operational
Teams Operational
Telephones Operational
University website Operational
Zoom Operational
Other services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 4, 2024

No incidents reported today.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024
Planned work affecting iTrent, People Manager and HR Organiser
Completed - The scheduled maintenance has been completed.
Sep 30, 14:31 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 09:30 BST
Scheduled - The following services will be unavailable while we carry out essential maintenance:

- iTrent
- People Manager
- HR Organiser
- Web Recruitment
- External Examiner Nomination Portal

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Sep 26, 14:03 BST
Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024
Planned work on SharePoint 2016 platform affecting SQL Server Reporting Services
Completed - The scheduled maintenance on the SharePoint 2016 platform (affecting SQL Server Reporting Services) is complete.
Sep 26, 15:22 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 13:00 BST
Scheduled - Our SharePoint 2016 service, (host to SQL Server Reporting Services sites and reports), will be unavailable, (with multiple periods of disturbance likely), while we carry out essential maintenance. We advise users not to attempt to use SharePoint 2016 hosted sites and reports, (on https://ssrs.essex.ac.uk/reporting/), during this maintenance window.

Sites and services hosted on SharePoint 2013 will be unaffected.

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Sep 25, 11:17 BST
Sep 25, 2024
Planned work affecting LEAP
Completed - The scheduled maintenance has been completed.
Sep 25, 17:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 09:00 BST
Scheduled - LEAP may be unavailable while we carry out essential updates for the start of the new academic year. There may be disruption to the information displayed and times when you are unable to log in.

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Sep 20, 17:02 BST
Sep 24, 2024
Availability of Office Online applications
Resolved - The issue was identified and resolved by Microsoft.
We have confirmed that services have been fully restored.
Sep 24, 14:44 BST
Investigating - We are currently investigating an issue that seems to be preventing access to Office Online applications (including Word and Excel).
Outlook online is still available. In the meantime, Office applications are available in our PC Labs and on the Library Laptop Loan devices.
Sep 24, 09:24 BST
Issue affecting Network
Resolved - This issue is now resolved. Thank you for your patience.

If you have any further issues, please contact the IT Helpdesk.
Sep 24, 14:35 BST
Monitoring - We have fixed the issue and we are monitoring the situation.
Sep 21, 10:30 BST
Investigating - We're aware of an issue affecting our Network and are currently investigating.

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Sep 20, 21:21 BST
Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.

Sep 21, 2024
Sep 20, 2024
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