Issue affecting GlobalProtect VPN access
Monitoring - We've identified the problem and have put a workaround in place. You should now be able to connect to GlobalProtect VPN.

We're monitoring the situation and will update you as soon as it is fully resolved.
Mar 22, 2023 - 10:18 GMT
Investigating - We're aware of an issue affecting our GlobalProtect VPN service and are currently investigating.

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Mar 22, 2023 - 08:20 GMT
Intermittant Issue affecting Unit4 - WEB version only
Update - Unfortunately, as part of the on going investigations further essential maintenance will take place at 5.30pm on Tuesday 20th September for 10 mins only. Please ensure you save your work and log out. You can log into Unit4 Web again at 5.40pm today (Tuesday 20th September)

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Sep 20, 2022 - 16:06 BST
Update - WEB VERSION ONLY
Unit4 Web, as part on the on going investigations, essential maintenance will take place at 2.30pm on Tuesday 20th September for 10 mins only. Please ensure you save your work and log out. You can log into Unit4 Web again at 2.40pm today (Tuesday 20th September)

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Sep 20, 2022 - 14:19 BST
Update - We are continuing to investigate this issue.
Sep 02, 2022 - 16:43 BST
Investigating - We're aware of an intermittant slowness affecting the Unit4 Web Version (only) and are currently investigating. The Web version of Unit4 is the one accessed via the web link https://agrlive.essex.ac.uk/businessworld/Login/Login.aspx

You are able to use the Web version of Unit4 as normal, but may experience intermittant slowness when doing so.

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Aug 25, 2022 - 17:51 BST

About This Site

Keep up to date with any issues or maintenance work that might be affecting University IT services.

Business applications Under Maintenance
HR Organiser Operational
Unit 4 Operational
ESIS Operational
CRM Operational
SharePoint Under Maintenance
Tableau Operational
People Manager Operational
File storage Operational
Box Operational
OneDrive Operational
Home Directory (M: Drive) Operational
Shared drives Operational
Internet, network and VPN Operational
Network Operational
Wifi Operational
VPN Operational
Learning tools Operational
FASER Operational
Moodle ? Operational
Listen Again Operational
Software Hub Operational
Timetables Operational
LEAP Operational
Pocket Essex Operational
Email Operational
Printing Operational
Staff computers Operational
Study spaces Operational
Teams Operational
Telephones Operational
University website Operational
Zoom Operational
Other services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned work affecting LEAP Apr 3, 2023 09:00 - Apr 5, 2023 17:00 BST
LEAP may be unavailable while we carry out essential maintenance. There may be disruption to the information displayed and times when you are unable to log in.

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Posted on Mar 28, 2023 - 14:24 BST
Past Incidents
Apr 2, 2023

No incidents reported today.

Apr 1, 2023

No incidents reported.

Mar 31, 2023

No incidents reported.

Mar 30, 2023

No incidents reported.

Mar 29, 2023

No incidents reported.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023
Issue affecting printing
Resolved - This issue is now resolved collaborating with our provider Canon. Thank you for your patience.
Mar 22, 09:17 GMT
Monitoring - We have fixed the issue and we are monitoring the situation.
Mar 21, 17:45 GMT
Identified - We have identified the issue and are working to bring printing back to full functionality. The work may take a few hours to complete as there is a large backlog of print jobs that have built up whilst the print service has been offline.

Printing direct via a PC is now fully functional, however mobile printing is still not operational. We will update in due course.

Apologies again for any inconvenience caused.
Mar 21, 15:55 GMT
Investigating - We're aware of an issue affecting our managed print service and are currently investigating.

Mobile printing is not working, and printing from on campus PCs may also be impacted (you may find it's slower than usual to print, or your print jobs will not appear on the printer when you go to collect a job).

We're sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Mar 21, 11:38 GMT
Mar 21, 2023
Mar 20, 2023
Planned work affecting Unit4 Reporting of Forecasts
Completed - The scheduled maintenance has been completed.
Mar 20, 20:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 17:00 GMT
Scheduled - Unit4 reporting of forecasts will be unavailable between 17:00 and 20:00 on Monday 20.3.23 while we carry out a fix.

We have discovered an intermittant fault in Unit 4 causing the forecast figures in some financial reports to be incorrect, this fault has been fixed manually each day.  We would like to address this with a permanent fix, the work on this fix will commence at 1700 today and is expected to take up to 3 hours to complete.  Please DO NOT run any enquiries on Unit4 during 17:00 and 20:00 hrs this evening.

We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Mar 20, 13:34 GMT
Mar 19, 2023

No incidents reported.

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