Update - We are continuing to investigate this issue.
Mar 05, 2026 - 13:47 GMT
Investigating - MIS-LIVE will be unavailable for a couple of minutes between 18.00-18.30 today 05/03/2026 while we carry out an essential restart on the services.
We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Mar 05, 2026 - 13:46 GMT
Update - We are continuing to investigate the recent performance degradation affecting iTrent, People Manager, and Essex Hours. While some users have reported an improvement, this is not yet the case for all users.
We apologise for the ongoing inconvenience and assure you that we are working to resolve the issue as quickly as practicably possible. Thank you for your continued patience.
Dec 17, 2025 - 13:55 GMT
Investigating - We're experiencing performance issue with iTrent, People Manager and Essex Hours
Our teams are working to identify the cause and resolve the issues being experienced as soon as practically possible.
We're sorry for the disruption.
Dec 09, 2025 - 16:55 GMT
Resolved -
This issue is now resolved. Thank you for your patience.
If you have any further issues, please contact the IT Helpdesk.
Mar 20, 12:07 GMT
Monitoring -
We're aware of an issue affecting our FASER and are currently investigating.
The issue started around 10 AM and may have prevented students from uplaoding files as they where getting stuck at 100% when being uplaoded. We identifed and implemted a fix around 11:12 am and will continue to monitor the situation.
We aplogies for any inconvenience this may be causing you.
Mar 20, 11:22 GMT