Investigating - We're aware of an issue affecting LEAP and are currently investigating. At the moment data within LEAP (including attendance data) is not currently up to date.
Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Feb 03, 2026 - 11:22 GMT
Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Feb 03, 2026 - 11:22 GMT
Update - We are planning to apply a potential fix on the 28th January. Please see https://itstatus.essex.ac.uk/incidents/6trly7vck527 for more information.
Jan 20, 2026 - 10:04 GMT
Jan 20, 2026 - 10:04 GMT
Identified - We are continuing to work with suppliers and hope to have a fix implemented in the new year.
Dec 17, 2025 - 14:56 GMT
Dec 17, 2025 - 14:56 GMT
Update - We are continuing to investigate this issue and are working with our suppliers to identify a cause.
Nov 28, 2025 - 10:15 GMT
Nov 28, 2025 - 10:15 GMT
Investigating - We're experiencing performance issue with Listen Again and Panopto.
Our teams are working to restore normal performance and we'll post another update as soon as we know more.
We're sorry for the disruption.
Nov 24, 2025 - 14:15 GMT
Our teams are working to restore normal performance and we'll post another update as soon as we know more.
We're sorry for the disruption.
Nov 24, 2025 - 14:15 GMT
Update - We are continuing to investigate the recent performance degradation affecting iTrent, People Manager, and Essex Hours. While some users have reported an improvement, this is not yet the case for all users.
We apologise for the ongoing inconvenience and assure you that we are working to resolve the issue as quickly as practicably possible. Thank you for your continued patience.
Dec 17, 2025 - 13:55 GMT
We apologise for the ongoing inconvenience and assure you that we are working to resolve the issue as quickly as practicably possible. Thank you for your continued patience.
Dec 17, 2025 - 13:55 GMT
Investigating - We're experiencing performance issue with iTrent, People Manager and Essex Hours
Our teams are working to identify the cause and resolve the issues being experienced as soon as practically possible.
We're sorry for the disruption.
Dec 09, 2025 - 16:55 GMT
Our teams are working to identify the cause and resolve the issues being experienced as soon as practically possible.
We're sorry for the disruption.
Dec 09, 2025 - 16:55 GMT
About This Site
Keep up to date with any issues or maintenance work that might be affecting University IT services.
Business applications
Degraded Performance
HR Organiser
Operational
Unit 4
Operational
ESIS
Operational
CRM
Operational
SharePoint
Operational
Tableau
Operational
People Manager
Degraded Performance
File storage
Operational
Box
Operational
OneDrive
Operational
Home Directory (M: Drive)
Operational
Shared drives
Operational
Internet, network and VPN
Operational
Network
Operational
Wifi
Operational
VPN
Operational
Learning tools
Major Outage
FASER
Operational
Moodle
Operational
Listen Again
Operational
Software Hub
Operational
Timetables
Operational
LEAP
Major Outage
Pocket Essex
Operational
Email
Operational
Printing
Operational
Staff computers
Operational
Study spaces
Operational
Teams
Operational
Telephones
Operational
University website
Operational
Support Portal
Operational
Zoom
Operational
Other services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance