If you do not have the Essex Printing queue after your PC has been on for 1 hour, a reboot should resolve that issue or please contact the IT Helpdesk, and use the alternative print options above until this has been resolved.
Posted Sep 18, 2024 - 09:21 BST
Update
The planned upgrade of printing is currently underway at our Colchester Campus. We have upgraded all student-facing printers and have switched the mobileprinting@essex.ac.uk service to route to upgraded printers. Mobile Printing is now available at our Loughton and Southend Campuses. Some devices and users may experience disruption this afternoon. We are working with our technology partner to restore these services as soon as possible throughout the week.
Posted Sep 17, 2024 - 13:42 BST
Update
The planned upgrade of printing is currently underway at our Colchester Campus. Some devices and users may experience disruption this morning. We are working with our technology partner to restore these services as soon as possible throughout the week.
Posted Sep 17, 2024 - 09:44 BST
Update
The scheduled maintenance is still in progress across all three Campuses. We are aware of an issue that we suspect is caused by an overlap of printer clients as we transition between systems. We will continue to monitor this issue as the old print client is removed from devices. The Colchester Campus will be migrated to the new system from Tuesday 17th September. This page will be updated as progress continues.
Posted Sep 16, 2024 - 15:47 BST
In progress
All printers at our Southend and Loughton Campuses have now been upgraded.
We are aware of an issue where users to register their cards at the printer. This is not the expected behaviour and a fix is currently being worked upon with deployment this afternoon.
Mobile Printing will be unavailable at these locations until Tuesday 17th September.
The planned upgrade of printing is currently underway at our Southend and Loughton Campuses. Some devices and users may experience disruption this morning. We are working with our technology partner to restore these services as soon as possible.
Posted Sep 16, 2024 - 10:20 BST
Scheduled
We’re upgrading our printing services from Monday 16 September. The upgrades bring some new features and changes, including:
- New "Essex Printing" queue: Look for this new queue on University PCs to securely print documents. It will be your default soon. Old queues will be removed shortly.
- New online portal at https://uoe.uk.uniflowonline.com to manage your PIN, mobile app, install the driver to your device and drag-and-drop printing.'
- Mobile printing: Still works! Send files to mobileprinting@essex.ac.uk and release them at your nearest printer.
- Student Printing: Virtual print balances will be reset and automatically topped up each term. Request high-volume printing via My Essex or your Personal Tutor. Students with Dyslexia/SpLD get automatic high-volume access.
Impact
There may be some disruption to printing services while we implement these changes.
Any prints sent to mobileprinting@essex.ac.uk, or the “Managed Print” and “Student Managed Print” queues before the 16 September may need to be resent to the new “Essex Printing” queue.
If you currently use the Box or OneDrive functionality on this service, you will need to reauthenticate once your local device has been upgraded.
Help
If you experience issues printing, scanning, or photocopying from 16 September onwards, please check the print queue that you are sending the print to and check this Statuspage for updates.