Issue affecting Box

Incident Report for University of Essex IT

Resolved

This issue is now resolved. Thank you for your patience.

If you have any further issues, please contact the IT Helpdesk.
Posted Mar 13, 2025 - 11:45 GMT

Monitoring

We have fixed the issue and we are monitoring the situation.
Posted Mar 12, 2025 - 14:41 GMT

Investigating

We're aware of an issue affecting our Box and are currently investigating.

Some customers can have issues to load or open MS Office Online items from Box.

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Posted Mar 12, 2025 - 11:24 GMT
This incident affected: File storage (Box).