Issue affecting Network

Incident Report for University of Essex IT

Resolved

This issue is now resolved. Thank you for your patience.

If you have any further issues, please contact the IT Helpdesk.
Posted Sep 27, 2023 - 14:45 BST

Monitoring

We have fixed the issue and we are monitoring the situation.
Posted Sep 27, 2023 - 10:27 BST

Investigating

We're aware of an issue affecting our Network, particularly on SWAE devices and are currently investigating.

The short-term workaround is to disconnect the network cable from the back of the dock to allow for wi-fi to enable on your device.

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Posted Sep 27, 2023 - 09:11 BST
This incident affected: Internet, network and VPN (Network).