Issue affecting email from on-site Exchange Servers

Incident Report for University of Essex IT

Resolved

This issue is now resolved. Thank you for your patience.

If you have any further issues, please contact the IT Helpdesk.
Posted Oct 13, 2025 - 16:05 BST

Monitoring

We have fixed the issue and are actively monitoring the situation.

Thank for your patience.
Posted Oct 13, 2025 - 12:14 BST

Investigating

We're aware of an issue affecting the on-site Exchange email servers preventing delivery of internally generated emails.

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.

There is currently no known workaround, however this is currently a top priority.
Posted Oct 13, 2025 - 11:44 BST
This incident affected: Email.