Issue affecting Microsoft Teams

Incident Report for University of Essex IT

Resolved

This issue is resolved. Microsoft have determined the service is healthy. The impact was "due to a third-party service outage".
Posted Oct 21, 2025 - 09:09 BST

Monitoring

A fix is being undertaken by Microsoft and they are monitoring the results as that is rolled out across the affected infrastructure.
Posted Oct 20, 2025 - 14:11 BST

Identified

Microsoft has confirmed an issue at their end and they are seeking a solution.
Posted Oct 20, 2025 - 11:00 BST

Investigating

We're aware of an intermittent issue affecting our Microsoft Teams and are currently investigating.

Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Posted Oct 20, 2025 - 10:58 BST
This incident affected: Teams.