GlobalProtect Version Update

Incident Report for University of Essex IT

Monitoring

Please be aware that if you are using an older version of the GlobalProtect client on your personal device and are unable to connect, you will need to update the client. You can download the latest version and follow the guidance provided at the link below:

https://www.essex.ac.uk/staff/it-services/remote

Posted Apr 02, 2026 - 15:37 BST

This incident affects: Internet, network and VPN (VPN).