Testing the phone system at Loughton and Southend - 2nd revisit
Scheduled Maintenance Report for University of Essex IT
Update
The scheduled maintenance has been completed.
Posted Mar 28, 2024 - 09:33 GMT
Completed
The scheduled maintenance has been completed.
Posted Mar 28, 2024 - 08:00 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 28, 2024 - 07:00 GMT
Scheduled
We will be switching off the phone system again at Colchester for up to 1 hr, to gather further performance logs of the back up systems in Southend and Loughton, as the preceding attempt was inconclusive.

During this time, there will be no inbound or outbound calls from Colchester Campus affecting the following:

All fixed telephone handsets and group numbers in Colchester
All BRIA softphone users will be affected
All BCT users will be affected - including Campus switchboard and Sports Centre
Voicemail service - no messages can be left or reviewed

Teams telephony users will not be able to call a Colchester extension number,

Teams to Teams calls will still work.
Posted Mar 25, 2024 - 11:38 GMT
This scheduled maintenance affected: Telephones.
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