Essential IT works - Saturday 23 September
Completed
This issue is now resolved. Thank you for your patience.
If you have any further issues, please contact the IT Helpdesk.
Posted Sep 27, 2023 - 14:50 BST
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Sep 25, 2023 - 11:12 BST
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Sep 25, 2023 - 09:42 BST
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Sep 25, 2023 - 09:38 BST
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Sep 25, 2023 - 08:57 BST
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Sep 23, 2023 - 20:54 BST
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Sep 23, 2023 - 20:38 BST
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Sep 23, 2023 - 20:14 BST
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Sep 23, 2023 - 20:10 BST
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Sep 23, 2023 - 20:06 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 23, 2023 - 06:00 BST
Update
We will be undergoing scheduled maintenance during this time.
Posted Sep 22, 2023 - 12:12 BST
Update
We will be undergoing scheduled maintenance during this time.
Posted Sep 22, 2023 - 12:12 BST
Update
We will be undergoing scheduled maintenance during this time.
Posted Sep 21, 2023 - 15:52 BST
Update
We will be undergoing scheduled maintenance during this time.
Posted Sep 20, 2023 - 14:45 BST
Scheduled
We are undertaking essential IT works on Saturday 23 September from 6am to 7pm.
There will be significant disruption to IT services during this time and all IT services are considered at-risk.
If you have any important work, events, or meetings that require the use of IT services, we strongly recommend that you plan for them to be held at another time.
We also ask that all PCs are powered down when you leave the University at your convenience before end of Friday 22 September.
Affected services include but is not limited to:
- Systems and services that rely on the University network
- Wifi on campus
- VPN and remote desktop access
- IT labs on campus
- High Performance Computing and Ceres
- Moodle
- SharePoint
We do not expect the works to affect cloud services such as Office 365, email, and Box, but due to the nature of the work please do not rely on them being available for work or study during this time.
You can track the progress of the works on this status page.
Every effort is being made to ensure IT services return smoothly. However, if you do experience any issues after the works are complete, please contact the It Helpdesk.
We understand that any disruption can be frustrating, and we apologise for any inconvenience caused.
Thank you for your patience and understanding.
Posted Aug 18, 2023 - 13:28 BST
This scheduled maintenance affected: Learning tools (FASER, Moodle, Listen Again, Software Hub, Timetables, LEAP, Pocket Essex), Internet, network and VPN (Network, Wifi, VPN), Business applications (HR Organiser, Unit 4, ESIS, CRM, SharePoint, Tableau, People Manager), File storage (Box, OneDrive, Home Directory (M: Drive), Shared drives), and Email, Printing, Staff computers, Study spaces, Teams, Telephones, University website, Zoom, Other services.