Testing the phone system at Loughton and Southend - revisited
Scheduled Maintenance Report for University of Essex IT
Completed
The scheduled maintenance has been completed.
Posted Mar 21, 2024 - 08:00 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 21, 2024 - 07:00 GMT
Scheduled
We will be switching off the phone system at Colchester for up to 1 hr, to re-run system checks on the back up systems in Southend and Loughton.

During this time, there will be no inbound or outbound calls from Colchester Campus affecting the following:

All fixed telephone handsets and group numbers in Colchester
All BRIA softphone users will be affected
All BCT users will be affected
Voicemail service - no messages can be left or reviewed

Teams telephony users will not be able to call a Colchester extension number,

Teams to Teams calls will still work.

Calls to the Campus Emergency number 2222, will automatically redirect to the Information Centre backup line and Security mobile phone.

We apologise for any inconvenience this may cause.
Posted Mar 18, 2024 - 11:27 GMT
This scheduled maintenance affected: Telephones.
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